The Optical Engineer is responsible for technology development, transloating customer/module requirements into components/process requirements and design/verification criteria. Tasks & Responsibilities ▪ You are responsible for technology development, translating customer/module requirements into component/process requirements and design/verification criteria. ▪ In close cooperation with our panel design department and suppliers these components need to be developed. ▪ Internally you will work together with other disciplines and the factories in China, being responsible from initial customer inquiry to a smooth introduction in mass production. ▪ The optical (display electro-optical and backlight) aspects need to be pro-actively aligned with among others mechanical, electrical, touch and cover glass functionality in the display module. ▪ At the same time the design also needs to be optimized from the perspective of yield and manufacturability. ▪ Besides the product development activities, also support during the quotation phase and technology development activities belong to the working field. ▪ The Senior Engineer Optics is expected to have frequent contact with his counterparts at various customers to discuss the module design and convince them of the high level of performance and quality of the module design and the expertise Your profile ▪ Master in Optics ▪ Experience as optical engineer in a research or product development position ▪ Experience with programming language (C#, Python, MathLab,..) is preferred ▪ Experience in an Automotive environment is a plus ▪ Experience with optical and/or virtual imaging software is preferred ▪ Good knowledge of English is assumed ▪ Knowledge of German is preferred ▪ Team player with good communication skills. ▪ Interest in product design. ▪ Strong in research and in product development with conceptual thinking, and drive to perform ▪ Willing to travel sometimes to Asia and within Europe Our company characteristics ▪ Independency ▪ Flexibility ▪ Reliablity ▪ Expertised ▪ Speed ▪ Honesty ▪ Transparancy Terms of employment ▪ A marketconform and attractive salary ▪ A full travel allowance ▪ 25 holidays a year ▪ A collective retirement fund ▪ A growing organisation with personal development opportunities ▪ You will be working for a highly regarded customer on challenging projects ▪ Appreciation for our colleagues is very important. Therefore we have activities for all our colleagues on a regular basis. We also provide all our employees with a birthday present and Christmas gift.

As Senior Engineer Vehicle you are responsible for a sub-domain in the Powertrain area within the Software Architecture group Tasks & Responsibilities ▪ Secure all the knowledge and having the technical lead within a functional sub-domain and maintaining overview of all developments in that specific area; ▪ Create architecture within this functional area, in agreement with the function lead engineer. You will support the product owner in planning, prioritizing, analysing and evaluating software implementation; ▪ Discuss functional requirements in your functional area with the author of the functional requirement/design documents; ▪ Support embedded software engineers in designing and testing software implementation; ▪ As a central point of contact you’ll be responsible for planning and reporting status of issues in your domain, in agreement with the functional lead engineer. ▪ As Senior Engineer Powertrain you are part of an agile software development team, that will also develop application software functions according input requirements. In your role you’re responsible to add the functional knowledge to the team. ▪ In this position you report to the Supervisor of the Application Software group. Your profile ▪ Education on Bachelor or Master level with a specialisation in control theory, mechanical- or automotive engineering; ▪ At least 3 years of relevant experience in the engine functional domain (e.g. air/fuel management, torque/speed control); together with inter controller communication knowledge (e.g CAN and LIN protocol) and related diagnostics; ▪ Knowledge of embedded software design processes and experience with real time embedded systems; ▪ Analytical skills and the ability to abstract from the current situation and to explain complex technical information clearly; ▪ Strong interpersonal skills, especially listening and synthesizing, and the ability to collaborate across different groups having varying levels of expertise and skill; ▪ Fluent in the English language - effective communication in both verbal and written form. Willing to learn the Dutch language. Our company characteristics ▪ Independency ▪ Flexibility ▪ Reliablity ▪ Expertised ▪ Speed ▪ Honesty ▪ Transparancy Terms of employment ▪ A marketconform and attractive salary ▪ A full travel allowance ▪ 25 holidays a year ▪ A collective retirement fund ▪ A growing organisation with personal development opportunities ▪ You will be working for a highly regarded customer on challenging projects ▪ Appreciation for our colleagues is very important. Therefore we have activities for all our colleagues on a regular basis. We also provide all our employees with a birthday present and Christmas gift.

As Procurement Excellence Specialist you will have the power to redefine our procurement practices, enhance processes, and drive innovative procurement best practices – all while fostering a culture of excellence. Tasks & Responsibilities ▪ Crafting comprehensive reporting tools and KPI dashboards that empower strategic decision-making. ▪ Maintaining and enhancing the Approval Supplier List to ensure optimal supplier partnerships. Implement a Supplier Rating System. ▪ Pioneering our ESG-Supplier Sustainability project, contributing to a responsible future. ▪ Taking charge of risk management and audits to guarantee process compliance and quality. ▪ Manage a funnel of opportunities and project manage improvements with respect to processes, delivery, quality and costs. ▪ Leading IT improvement initiatives that enable productive and efficient procurement practices. Your profile ▪ A bachelors or university degree in a relevant field. ▪ A track record of relevant working experience that adds depth to your expertise. ▪ Looking for candidates who are capable to expand impact and grow. ▪ We're seeking someone who thrives in the world of numbers, tools, and systems. ▪ As a clear and engaging communicator, you effortlessly collaborate with colleagues from diverse functional areas. ▪ You are structured and process-oriented and you're eager to explore uncharted territories and continuously learn. ▪ Your "can-do" attitude and commitment to completion define you, and you're always willing to go that extra mile when needed. Our company characteristics ▪ Independency ▪ Flexibility ▪ Reliablity ▪ Expertised ▪ Speed ▪ Honesty ▪ Transparancy Terms of employment ▪ A marketconform and attractive salary ▪ A full travel allowance ▪ 25 holidays a year ▪ A collective retirement fund ▪ A growing organisation with personal development opportunities ▪ You will be working for a highly regarded customer on challenging projects ▪ Appreciation for our colleagues is very important. Therefore we have activities for all our colleagues on a regular basis. We also provide all our employees with a birthday present and Christmas gift.

We provide our customers with parts, repair and upgrade their compressors and find solutions to their technical problems. Tasks & Responsibilities ▪ You perform maintenance and service activities on reciprocating compressors independently or under supervision of a Lead Mechanic or Supervisor. ▪ You are expected to be able to identify problems and solve them in consultation with the project manager. These problems can be both mechanical and process-related. ▪ Be able to identify potential improvements. These improvements can be converted by the technical managers and product specialists within the organization into proposals with added value for the customer. ▪ You also comply with the guidelines, work instructions and procedures related to the ISO quality management system, VCA and company regulations. ▪ Both independently and in a team, perform interventions and inspections on rotating machinery and reciprocating compressors in particular, ▪ Provide support in the preparation, planning and supervision of maintenance projects and overhauls, ▪ Reporting to the Field Service Supervison ▪ Willingness to participate in a consignment shift Your profile ▪ Completed Secondary vocational education level 3 or 4, preferably Mechanical Engineering or Marine Engineering; ▪ Experience with the maintenance of Rotating Equipment and reciprocating compressors in particular; ▪ Very good technical insight; ▪ Hands-on, organizationally strong, accurate and result-oriented; ▪ Good command of the Dutch, German and English languages; ▪ Good communication skills; ▪ Good PC skills, mastery of Microsoft Office, Excel and Word; ▪ Driving license B/BE; ▪ Willingness to travel; ▪ VCA certificate. Our company characteristics ▪ Independency ▪ Flexibility ▪ Reliablity ▪ Expertised ▪ Speed ▪ Honesty ▪ Transparancy Terms of employment ▪ A marketconform and attractive salary ▪ A full travel allowance ▪ 25 holidays a year ▪ A collective retirement fund ▪ A growing organisation with personal development opportunities ▪ You will be working for a highly regarded customer on challenging projects ▪ Appreciation for our colleagues is very important. Therefore we have activities for all our colleagues on a regular basis. We also provide all our employees with a birthday present and Christmas gift.

We provide our customers with parts, repair and upgrade their compressors and find solutions to their technical problems. Tasks & Responsibilities ▪ Ensuring a smooth Request to Quotation process: for both 3^rd party and inter-company customers for mid-size to large projects as support to the Sales team ▪ For this purpose - aligning the main involved departments: Engineering, Supply Chain, Field Service and Workshop to stay within the target quotation times (product depending) and supporting the Customer Service department ▪ Ensuring an on-time (incl. milestones) and in-budget delivery of the orders: that means following up with Engineering, Supply Chain, Field Service and Workshop team ▪ Regular Communication with the customer about project progress, if needed issue-handling and deviation management ▪ Closing the loop at project closure to collect and implement lessons learned together with the quality department ▪ Developing adequate tools to coordinate a range of 20-30 projects in parallels with different parties involved and of different degrees of complexity ▪ At times supporting the head of the Field service department with planning and staffing of Field Service projects Your profile ▪ Bachelor's degree in any engineering field with basic knowledge of thermodynamics, strength of materials, materials science or design of heavy machinery. ▪ Minimum 3 years experience in project management ▪ Self-starter, person with strong level of ownership linked with process thinking as this position is reporting directly to the Managing director ▪ Team-player, flexible and pro-active attitude. including communication to the different stakeholders ▪ Capability to effectively align priorities within an organization in cooperation with multiple different stakeholders ▪ Resilience to stress and ability to cope with ambiguous situations – mainly conflicting targets of different departments that need to be aligned ▪ Logical problem-solving skills and dedication to quality and integrity. ▪ Good communication, reporting and presentation skills in Dutch and English ▪ Very good English (C-level) both spoken and written, German language skills would be a plus Our company characteristics ▪ Independency ▪ Flexibility ▪ Reliablity ▪ Expertised ▪ Speed ▪ Honesty ▪ Transparancy Terms of employment ▪ A marketconform and attractive salary ▪ A full travel allowance ▪ 25 holidays a year ▪ A collective retirement fund ▪ A growing organisation with personal development opportunities ▪ You will be working for a highly regarded customer on challenging projects ▪ Appreciation for our colleagues is very important. Therefore we have activities for all our colleagues on a regular basis. We also provide all our employees with a birthday present and Christmas gift.

As the Workshop Compressor Mechanic you will be part of our team that is executing all works around the service of reciprocating compressors or assembly of newly built sub-components of those. Tasks & Responsibilities ▪ Disassemble/assemble compressor (parts), such as cylinders, liners, bearings, conrods, cross-heads ▪ Inspect and measure the incoming goods, evaluate & record all findings ▪ Rework and machine compressor parts to specifications; ▪ Machining activities; Honing / boring machining on cylinders/parts. ▪ Support the estimation and planning of activities as input for cost calculation or shop planning; ▪ Work with colleagues of different departments at the branch or within the company: Shop, Field Service, Engineering, Sales as well as customers; ▪ Ensure all documentation and labeling is correct; ▪ Train shop colleagues in assembly/disassembly/rework of compressor ▪ Execute routine machine maintenance; ▪ Keep work area clean and organized; ▪ Assist in other areas (Field Service intervention) when needed in case of activity peaks. Your profile ▪ Completed Secondary vocational education (MBO) level 3 or 4, preferably Mechanical Engineering or Marine Engineering; ▪ Basic machining skills ▪ Experience on Recip Compressors, ▪ Experience with the maintenance of Rotating Equipment and Auxiliary Equipment and reciprocating compressors in particular; ▪ Compressor disassembling / assembling know-how incl adjustments within specs/tolerances ▪ Very good technical insight; ▪ Ownership &; service attitude: both Internal and external customer-oriented; ▪ A strong eye for detail ▪ Hands-on, organizationally strong, accurate and result-oriented; ▪ Good command of the Dutch, German and English languages; ▪ Good communication skills; ▪ Good PC skills, ▪ Act as a team player and experience to be a work-buddy; ▪ Ability to work under pressure; ▪ Flexibility and ability to work in several work stations; ▪ Desire to increase knowledge. ▪ VCA certificate Our company characteristics ▪ Independency ▪ Flexibility ▪ Reliablity ▪ Expertised ▪ Speed ▪ Honesty ▪ Transparancy Terms of employment ▪ A marketconform and attractive salary ▪ A full travel allowance ▪ 25 holidays a year ▪ A collective retirement fund ▪ A growing organisation with personal development opportunities ▪ You will be working for a highly regarded customer on challenging projects ▪ Appreciation for our colleagues is very important. Therefore we have activities for all our colleagues on a regular basis. We also provide all our employees with a birthday present and Christmas gift.

As a software engineer, you will be responsible for the design, development, integration and on-the-floor testing of new modules in Obsidian Control Systems’ existing line of lighting control products* Tasks & Responsibilities ▪ You will help improve and extend the ONYX™ platform that lighting designers use to program and run the visual effects in shows. All software is developed on Windows 10/11 (products run IoT Enterprise edition) using C++, C#.NET and Delphi and applies technologies like MS SQL Server, XML/XSLt, COM, WCF, DirectX, etc. ▪ Operating within the world of showbiz, you will get the chance to work with sophisticated technological resources and design new innovative products and prototypes as a member of an agile team. We’re looking for motivated team players who possess solid, creative programming skills but who can also work independently. *Elation designs, develops and exclusively distributes Obsidian Control Systems products worldwide. Obsidian Control Systems is a line of advanced yet intuitive software and hardware lighting control products for professionals that runs ONYX™ lighting control software. Your profile ▪ You have at least a bachelor’s degree in information or computer science and two years of experience with software engineering (game engine, video broadcasting or digital signage development is a plus) ▪ You are proficient with modern C++ and/or C#.NET using the Visual Studio toolset. Knowledge of SQL, Delphi, DirectX (12), HLSL shader development are considerable pluses ▪ You are fluent in English ▪ You are flexible, a good communicator and enjoy teamwork ▪ Preferably, you are based near Kerkrade (The Netherlands) or Berlin (Germany). ▪ Working remotely is possible if prepared to spend about one week per month in the Kerkrade office. Our company characteristics ▪ Independency ▪ Flexibility ▪ Reliablity ▪ Expertised ▪ Speed ▪ Honesty ▪ Transparancy Terms of employment ▪ A marketconform and attractive salary ▪ A full travel allowance ▪ 25 holidays a year ▪ A collective retirement fund ▪ A growing organisation with personal development opportunities ▪ You will be working for a highly regarded customer on challenging projects ▪ Appreciation for our colleagues is very important. Therefore we have activities for all our colleagues on a regular basis. We also provide all our employees with a birthday present and Christmas gift.

We are looking for an experienced technical sales person in professional lighting and video systems to further enhance and strengthen our existing team and support our customers worldwide. Tasks & Responsibilities ▪ This market share is expanding and our support team needs to expand as well. You will work as part of a small team consisting of sales representatives and tech support & service personnel and will be responsible for the care of our customers, as well as assist with projects and installations. ▪ The position encompasses working on trade shows as well as in the Elation showroom. ▪ You will also be expected to demo products to key customers, also at their facility. Your profile ▪ MBO (+) / HBO Bachelor or similar educational level ▪ Experience in professional stage and show technics is indispensable. In addition, you should have technical expert knowledge and skills in sales and support. ▪ You must be flexible concerning mobility and working hours. You will be expected to travel to and offer support at trade fairs throughout Europe as required. ▪ You must have a passion for this industry and be looking to grow with us. ▪ Strong communication skills in Dutch and English. ▪ You are a team player, also able to work independently and set clear priorities ▪ You are able to build relationships with people with different cultural backgrounds and at all levels of an organization Our company characteristics ▪ Independency ▪ Flexibility ▪ Reliablity ▪ Expertised ▪ Speed ▪ Honesty ▪ Transparancy Terms of employment ▪ A marketconform and attractive salary ▪ A full travel allowance ▪ 25 holidays a year ▪ A collective retirement fund ▪ A growing organisation with personal development opportunities ▪ You will be working for a highly regarded customer on challenging projects ▪ Appreciation for our colleagues is very important. Therefore we have activities for all our colleagues on a regular basis. We also provide all our employees with a birthday present and Christmas gift.

We are looking for an experienced Technical Support Person for professional lighting and video systems to further enhance and strengthen our existing team and support our customers worldwide. Tasks & Responsibilities ▪ The market share of our client is expanding and their support team as well. We are looking to recruit an experienced Technical Support Person for professional lighting and video systems to further enhance and strengthen our existing team and support our customers worldwide. ▪ We offer an exciting and diverse job with plenty of opportunity for growth and development in one of the entertainment lighting industry’s most diverse companies. ▪ You will work as part of a small team consisting of tech support & service personnel, as well as sales representatives, and will be responsible for the care of our customers, as well as assist with projects and installations. The position encompasses working on trade shows as well as in the Elation showroom. You will also be expected to demo products to key customers, also at their facility. Your profile ▪ Experience in professional stage and show technics is indispensable. In addition, you should have expert technical knowledge and effective support skills. ▪ You will be based at our office in Kerkrade, The Netherlands - Elation Professional’s European Headquarters. ▪ In order to offer the support our customers and projects require and expect, you must be flexible concerning mobility and working hours. You will be expected to travel to and offer support at trade fairs throughout Europe as required. ▪ You must have a passion for this industry and be looking to grow with us. Our company characteristics ▪ Independency ▪ Flexibility ▪ Reliablity ▪ Expertised ▪ Speed ▪ Honesty ▪ Transparancy Terms of employment ▪ A marketconform and attractive salary ▪ A full travel allowance ▪ 25 holidays a year ▪ A collective retirement fund ▪ A growing organisation with personal development opportunities ▪ You will be working for a highly regarded customer on challenging projects ▪ Appreciation for our colleagues is very important. Therefore we have activities for all our colleagues on a regular basis. We also provide all our employees with a birthday present and Christmas gift.

We are looking for a motivated team player who possess solid technical and communication skills Tasks & Responsibilities ▪ We are looking for a motivated team player who possess solid technical and communication skills. ▪ As a Service Technician, you will be responsible for the repair of Elation and non-Elation products, providing a high level of technical support to our customers so that the show can go on. ▪ You must be able to communicate effectively with our Parts & Customer Support departments and will be expected to clearly document the work performed on each repair. ▪ Furthermore, you will work to produce a comprehensive FAQ document and knowledge database. ▪ Although you will be working with a team of passionate lighting professionals at our European Headquarters in Kerkrade, The Netherlands, you also possess the self-discipline to work independently. Your profile ▪  You are based near Kerkrade, The Netherlands ▪ You have an MTS Electronica education or equivalent ▪ You possess a solid background in electronics and mechanical knowledge ▪ Experience with lighting equipment is preferred ▪ You are a fast learner and are open to learning new skills ▪ Verbal competence in Dutch and English is a must ▪ You have a team mindset, are self-motivated and have a positive attitude Our company characteristics ▪ Independency ▪ Flexibility ▪ Reliablity ▪ Expertised ▪ Speed ▪ Honesty ▪ Transparancy Terms of employment ▪ A marketconform and attractive salary ▪ A full travel allowance ▪ 25 holidays a year ▪ A collective retirement fund ▪ A growing organisation with personal development opportunities ▪ You will be working for a highly regarded customer on challenging projects ▪ Appreciation for our colleagues is very important. Therefore we have activities for all our colleagues on a regular basis. We also provide all our employees with a birthday present and Christmas gift.

As a Sales Support Employee you will work in an international team within the Sales department and support the entire sales process Tasks & Responsibilities ▪ As a Sales Support Employee you will work in an international team within the Sales department and support the entire sales process, from the first contact with the customer to the final invoicing and settlement of the sales. ▪ You will assist the sales colleagues in their daily tasks and responsibilities by providing them with accurate and timely information. ▪ You will pro-actively follow up with the logistic department to ensure optimized timely deliveries. ▪ Order processing is one of the biggest parts in this job. You must be sensitive for the needs of the customer and offer out of the box solutions for problems. Your profile ▪ MBO (+) / HBO Bachelor or similar educational level ▪ Education in the field of Commerce, Business Administration or Economics ▪ Strong communication skills in Dutch and English. Good command of the French and German or any other language is a plus ▪ You are a commercial thinker who likes to take initiative and is eager to learn ▪ You are a team player, also able to work independently and set clear priorities ▪ You are able to build relationships with people with different cultural backgrounds and at all levels of an organization Our company characteristics ▪ Independency ▪ Flexibility ▪ Reliablity ▪ Expertised ▪ Speed ▪ Honesty ▪ Transparancy Terms of employment ▪ A marketconform and attractive salary ▪ A full travel allowance ▪ 25 holidays a year ▪ A collective retirement fund ▪ A growing organisation with personal development opportunities ▪ You will be working for a highly regarded customer on challenging projects ▪ Appreciation for our colleagues is very important. Therefore we have activities for all our colleagues on a regular basis. We also provide all our employees with a birthday present and Christmas gift.

As a Spare Parts Sourcing Co-ordinator/Planner you will be responsible for the planning and procurement of spare parts Tasks & Responsibilities ▪  As a Spare Parts Sourcing Co-ordinator/Planner you will be responsible for the planning and procurement of spare parts. ▪ Your main responsibilities will be to monitor the spare parts inventory, forecast spare parts needs, and source spare parts to maintain optimal inventory levels. ▪ We are looking for a buyer with a technical background or a technical person to whom we can teach the purchasing process. ▪ An important part of your work will be to work with exploded view diagrams and create spare parts logs in our system. ▪ You will plan the quantity of spare parts to be ordered based on the sales volume and your own technical experience. ▪ You will monitor inventories and create sales and inventory aging reports that provide key metrics about the status of spare parts inventory. You will also need to communicate effectively with spare parts suppliers. ▪ We’re looking for a motivated team player who possesses solid organizational and communication skills but who can also work independently. Your profile ▪ Solid knowledge of Microsoft Excel is a must (VBA, Macro) ▪  SAP ByDesign experience is desirable ▪ You are proficient at reading and understanding exploded drawings ▪  You can plan air/sea transport for spare parts and calculate costs effectively ▪  Your English speaking and reading skills are at a high level ▪  You have the ability to work in a structured and independent manner ▪  You are motivated and are a good communicator Our company characteristics ▪ Independency ▪ Flexibility ▪ Reliablity ▪ Expertised ▪ Speed ▪ Honesty ▪ Transparancy Terms of employment ▪ A marketconform and attractive salary ▪ A full travel allowance ▪ 25 holidays a year ▪ A collective retirement fund ▪ A growing organisation with personal development opportunities ▪ You will be working for a highly regarded customer on challenging projects ▪ Appreciation for our colleagues is very important. Therefore we have activities for all our colleagues on a regular basis. We also provide all our employees with a birthday present and Christmas gift.

As Purchasing Manager you are responsible for the total procurement process of sites & buildings projects for our production facilities. Tasks & Responsibilities ▪ As Purchasing Manager you are responsible for the procurement of new fabrication processes for the production plants. ▪ You are the 'spider in the web' between external suppliers and internal customers, mainly the department of Sites & Buildings. ▪ You are responsible for a the complete RFQ process: from a thorough supplier selection, challenging negotiations and process support until SOP. ▪ You oversee the total of building projects, look for synergy opportunities and translate this in the commercial conditions and contracts. ▪ Based on Key Performance Indicators, you continuously manage and support the implementation process of your project; ▪ You advise the organization on the latest developments and act as a sparring partner. Your profile ▪ Completed HBO or university education, for example Industrial Engineering, Mechanical Engineering, Building Sciences or a comparable study. ▪ Several years of purchasing experience in Sites & Buildings projects and/ or Construction Industry and in-depth knowledge of this. ▪ You have international experience and a good command of the Dutch and English language. ▪ NEVI 1 and 2 diploma. ▪ Experienced with 6-Sigma methodology. ▪ You are a strong communicator, representative and you possess a healthy dose of entrepreneurship. ▪ You have good communication skills, are representative and a skilled negotiator. ▪ Able to manage projects for tailor made solutions in a dynamic environment. Our company characteristics ▪ Independency ▪ Flexibility ▪ Reliablity ▪ Expertised ▪ Speed ▪ Honesty ▪ Transparancy Terms of employment ▪ A marketconform and attractive salary ▪ A full travel allowance ▪ 25 holidays a year ▪ A collective retirement fund ▪ A growing organisation with personal development opportunities ▪ You will be working for a highly regarded customer on challenging projects ▪ Appreciation for our colleagues is very important. Therefore we have activities for all our colleagues on a regular basis. We also provide all our employees with a birthday present and Christmas gift.

As Customer Service Agent you act as the first line contact in respect to parts queries and requests for information from Dealers and Customers Tasks & Responsibilities ▪ You act as the first line contact in respect to parts queries and requests for information from Dealers and Customers ▪ You are responsible for managing dealer exceptions to a successful conclusion ▪ You generate improvement ideas and help implement them ▪ Together with other Parts Departments - particularly Materials, Warehouse (PDC), Forwarders and Parts Sales/Marketing you promptly action and resolve Dealer and Customer requests ▪ You process new parts orders and expedite backorders ▪ You arrange special deliveries to Dealers in respect to urgent requests ▪ You resolve shipment and invoice queries ▪ You respond to Dealer questions in a timely manner via CRM ▪ The Customer Service agent will report to the Customer Services Manager in Eindhoven Your profile ▪ You have a Bachelor Degree with a preferred discipline in Customer Service, Communication, Logistics or Supply Chain Management ▪ You have an excellent telephone manner and written communication skills ▪ Excellent interpersonal skills are essential ▪ You must be computer literate and you possess the ability to swiftly familiarize yourself with our logistics system and CRM ▪ You are able to work within an international team and you are able to multitask ▪ Experience in a customer service type position is desirable, but an understanding of the need for outstanding customer service is an essential requirement ▪ Six Sigma experience is desirable ▪ Knowledge of trucks and truck parts is an advantage ▪ Language skills (fluent): English (required) plus at least 1 of either French / Czech / Spanish / Polish. We still ask you to apply with other language skills. Our company characteristics ▪ Independency ▪ Flexibility ▪ Reliablity ▪ Expertised ▪ Speed ▪ Honesty ▪ Transparancy Terms of employment ▪ A marketconform and attractive salary ▪ A full travel allowance ▪ 25 holidays a year ▪ A collective retirement fund ▪ A growing organisation with personal development opportunities ▪ You will be working for a highly regarded customer on challenging projects ▪ Appreciation for our colleagues is very important. Therefore we have activities for all our colleagues on a regular basis. We also provide all our employees with a birthday present and Christmas gift.

Within the MDI (Managed Dealer Inventory) department you are responsible for the inventory management for about 65 dealers spread out over Europe. Tasks & Responsibilities ▪ You have daily contact with the dealer part managers to optimize their stock levels and support them with processing order suggestions. ▪ You analyze and advise dealers and provide improvement proposals related to inventory management and parts availability. ▪ You regularly visit dealers (about 10% of your time). During these visits you provide training to part managers, present to higher management to convince them about the logistic and commercial benefits of your proposals and suggestions. You also provide feedback regarding their performance on the MDI metrics. ▪ You are the point of contact for dealers, offices (in multiple countries) and the other departments to support on all MDI related topics in order to reach targets. ▪ You perform improvement projects to increase the quality of the order suggestions and increase the efficiency of the department. Your profile ▪ Bachelor or Master’s degree in Supply Chain Management, Logistics or similar ▪ Minimum 2-3 years of professional experience as a Demand Planner, Data Analyst, Inventory Planner or a related field ▪ Fluent in English is a must! ▪ Fluent in German and/or Polish is a must! ▪ Advanced level in Polish or another central European language is a plus ▪ Strong analytical skills and advanced knowledge in MS Excel and MS Access ▪ Communicate and present easily in an international setting ▪ Ability to sell your proposals by demonstrating their benefits to the dealers ▪ Team player, pragmatic and pro-active approach ▪ Willingness to travel regularly Our company characteristics ▪ Independency ▪ Flexibility ▪ Reliablity ▪ Expertised ▪ Speed ▪ Honesty ▪ Transparancy Terms of employment ▪ A marketconform and attractive salary ▪ A full travel allowance ▪ 25 holidays a year ▪ A collective retirement fund ▪ A growing organisation with personal development opportunities ▪ You will be working for a highly regarded customer on challenging projects ▪ Appreciation for our colleagues is very important. Therefore we have activities for all our colleagues on a regular basis. We also provide all our employees with a birthday present and Christmas gift.